Your privacy is our foundation
At cafe69, your account security and data protection are built into every transaction. We're transparent about how we collect, store and use your information — whether you're funding...
Policy scope and jurisdiction
cafe69 operates in supported regions across Indonesia where local law permits. This privacy policy governs how we handle personal data from your account registration, payment processing, identity verification and ongoing gameplay. We comply with data protection standards applicable to digital gaming and financial transactions in Indonesia. Your payment instruments — whether QRIS, DANA, OVO or GoPay — are processed through secure, regulated
channels. We retain personal information only as long as necessary to maintain your account, fulfil legal obligations and prevent fraud. You maintain rights to access, correct or request deletion of your data subject to regulatory requirements.
Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.
Privacy support channels
Why your privacy matters to us
Encryption Standards
All data transmitted between your device and cafe69 servers uses industry-standard SSL encryption. Your QRIS, DANA, OVO and GoPay transactions...
Regulated Payment Processing
We partner with licensed payment processors for QRIS, DANA, OVO and GoPay integration. Your financial details never touch our core...
Identity Verification
We verify your identity to prevent fraud and comply with local gaming regulations. Your ID data is stored separately and...
No Third-Party Data Sales
We do not sell your personal information to marketers, brokers or external advertisers. Data sharing occurs only where legally required...
Regular Audits
Our security and privacy practices undergo regular third-party review. We address vulnerabilities immediately and keep our standards aligned with regional...
Transparent Change Logs
When this policy changes, we notify you via email and in-account message. Material updates require your explicit acknowledgement before they...
Privacy consistency across cafe69
| Mobile & Desktop Parity | Privacy protections are identical whether you access cafe69 via phone or desktop. Encryption, data handling and account security apply across all platforms uniformly. |
|---|---|
| Payment Method Consistency | QRIS, DANA, OVO and GoPay transactions follow the same privacy framework. No payment method receives weaker encryption or different data handling than others. |
| Live Casino & Slots Alignment | Whether you're at live dealer tables or in slot lobbies, your activity data is protected by identical privacy standards and retention policies. |
| Sportsbook Data Handling | Sportsbook wagers and activity receive the same encryption and audit controls as casino play. No content type is logged or retained differently. |
| Account Linking Protection | If you link multiple wallets (DANA, OVO, GoPay, QRIS), each connection is independently encrypted and never cross-referenced outside account boundaries. |
| Session & Cookie Policy | Session tokens, login cookies and tracking IDs are encrypted identically across all cafe69 pages. You can view and manage cookies in account settings anytime. |
| International Access Notes | cafe69 operates in supported Indonesia regions. If you access from outside those regions, different data laws may apply; we follow the strictest standard applicable. |
What shapes our privacy approach
Instant Account Activation
We collect only essential data during signup — email, identity proof and QRIS/DANA/OVO/GoPay details. Everything else is optional and flagged clearly.
Lobby Access Without Tracking
You can explore our slots, live tables and sportsbook lobby without extensive profiling. Analytics track only aggregate lobby behaviour, never individual game choices.
Payment Data Compartmentalisation
Your QRIS, DANA, OVO and GoPay credentials are stored in isolated, encrypted vaults. Gameplay systems can never access raw payment information.
Withdrawal Privacy
When you request payouts to QRIS, DANA, OVO or GoPay, only the processor sees your recipient details. cafe69 logs only transaction amounts and timestamps.
Dispute & Chargeback Protection
If a transaction is disputed, we retrieve only the minimum data required to resolve it. Your full payment history is never shared unnecessarily with external parties.
Account Closure & Data Deletion
Close your account anytime. We delete personal data within 30 days except where retention is legally mandated — all done transparently, no hidden holds.